Privacy Policy

Who we are

My website address is: https://nanaknows.co.uk. You can also contact me via email: nana@nanaknows.co.uk

Privacy Policy
(For the purposes of this policy statement ‘we’ refers to NanaKnows the publisher, and the website its self)

We are committed to safeguarding the privacy of our website(s) visitors; this policy sets out how we will treat your personal information.

What information do we collect?

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by this website and how we use it.

If you have additional questions or require more information about our Privacy and Cookie Policy, do not hesitate to contact us.

We may collect, store and use the following kinds of data:

Analytics information
We use “Google Analytics” which collects information about your visits to and use of the website (Typically this includes your IP address, geographical location, browser type, referral source, length of visit and number of page views) – This is anonymous, there is no personal information included. This is used in analysis to help us understand how the site is used, what is effective and where further development may be required.    

Contact Information and Correspondence
If you contact us by email or via an online form (which is delivered via email) this communication is archived by our email service provider or in our own system as a record of correspondence. For security reasons we record the IP address of online form users, this is necessary in case of unauthorised correspondence being made, to identify the sender.

Your contact details will only be used in connection with our business, we do not sell or otherwise distribute your personal details to third parties.

Publication on the website
If you request a listing, advertisement, article or other item to be published we may include a website link, email details or telephone number at our discretion. It is our general practice to check with the requestor regarding errors or amendments upon publication.
If you request publicity for an item or event for one of our websites at our discretion we may also include it on one or more of our other websites. General practice would be to inform the requestor of this and ask for all items to be checked for errors or amendments.
If we voluntarily include a listing (at our discretion) this will only contain information, website links, email addresses or telephone numbers that are already in the public domain (generally taken from the organisations own website)

Cookies and Web Beacons

Like any other website, this website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the “What Are Cookies” article on Cookie Consent website.

In simple terms cookies are small packets of information passed to your web browser when you visit a website. These may be “session” cookies which expire when you close your browser or “persistent” which may have an expiry date.
On our websites these are used in a number of ways, some are used in processes or functions performed by the website, for example remembering and setting display settings, others are used for analytical purposes and some in providing data to advertisers.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  • Third-party vendors, including Google, use cookies to serve ads based on a user’s previous visits to your website or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
  • Users may opt out of personalised advertising by visiting Ads Settings.
  • You can opt out of a third-party vendor’s use of cookies for personalised advertising by visiting www.aboutads.info.)

If you haven’t opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on this site,

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

  • You may visit those websites to opt-out of the use of cookies for personalised advertising (if the vendor or ad network offers this capability). Alternatively, you can opt-out of some third-party vendors’ uses of cookies for personalised advertising by visiting www.aboutads.info.
  • In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The table below sets out the cookies that may be used on this website

Cookie nameTypeCookie used forFromExpirySite coverage
style1st partyContact / order formnanaknows.co.uk1 yrPossible On all pages
tntcon1st partyContact / order formnanaknows.co.ukwhen browser is closedPossible Contact / Advertising pages
fmalertcookies1st partyCookie Permissionnanaknows.co.uk1 yrPossible On all pages
PREF3rd partytranslatetranslate.googleapis.com2yrPossible On pages with translation
PREF3rd partytranslategoogle.com2yrPossible On pages with translation
__utmt3rd partyAnalyticsnanaknows.co.uk1hrPossible On all pages
__utma3rd partyAnalyticsnanaknows.co.uk2yrPossible On all pages
__utmb3rd partyAnalyticsnanaknows.co.uk30 minPossible On all pages
__utmc3rd partyAnalyticsnanaknows.co.ukwhen browser is closedPossible On all pages
__utmz3rd partyAnalyticsnanaknows.co.uk6 monthsPossible On all pages
_drt_3rd partyAdvertisingdoubleclick.net
(Google AdSense)
12 hrsPossible On all pages with Adverts
id3rd partyAdvertisingdoubleclick.net
(Google AdSense)
2 yrsOn all pages with Adverts
test_cookie (if no id cookie is found)3rd partyAdvertising.doubleclick.net
(Google AdSense)
15 minsPossible on pages with Adverts
      


We endeavour to exclude unnecessary cookies wherever possible to be compliant with EU and UK Privacy Law.

Google Adverts (Adsense)

Google also offers a number of options to permanently save your opt-out settings in your browser. Opting out of this service will not stop you using our website. Click here to see Google’s privacy statement

Google Analytics

We use Google analytics to record information about the pages a user has seen, for example the URL of the page, time of day, device used, etc. The information that we collect anonymized and sent to Google Analytics for analysis. This site uses Site Kitpowered by Google plug-in to access Analytics.

Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Users may disable cookies or delete any individual cookie. Learn more

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”).

See this page for Google Analytics security and usage of data.

Google also provide a method of blocking Google Analytics cookies see http://tools.google.com/dlpage/gaoptout

Most browsers offer options to allow / block cookies – see www.aboutcookies.org for more information on this

If you have any further questions about how we collect store and use data please contact us using the online contact form.

Cloud storage is not used for personal or invoice information, where it is used it is for backup of published or publicly available items such as archiving published PDF documents

Log Files

This website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. The host of this website is unlimitedwebhosting.co.uk and this is a link to their privacy policy.

Our Advertising Partners

Google advertising cookies

Some of the advertisers on our website may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data. Adverts on this site are powered by Google Ads. See their privacy policy here http://www.google.com/policies/privacy/partners/

Google uses cookies to help serve the ads that it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When users visit a Google partner’s website, a cookie may be dropped on that end user’s browser.

Service Providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to, application development, site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements;

Other users of the site to identify you to anyone to whom you send messages or make comments through the Services;

Persons or entities with whom you consent to have your Personal Data shared;

Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us;

Merchants and payment processors; and Third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our Terms of Service Agreement and other agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.   

We will never sell, rent, or lease your Personal Data to a third party.

Third-Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on this website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that this website has no access to or control over these cookies that are used by third-party advertisers.

You may visit those websites to opt-out of the use of cookies for personalised advertising (if the vendor or ad network offers this capability). Alternatively, you can opt-out of some third-party vendors’ uses of cookies for personalised advertising by visiting www.aboutads.info.

These are some of the 3rd party sites/plugins that this website uses:

Affiliate Links

This Website uses affiliate links that link to external websites and applications. As such, this Website contains links to other websites, primarily utilising affiliate links, and therefore trackable cookies. This site and its owner are not responsible for the privacy practices or the content of such websites. Please refer to those sites’ privacy policies for their information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

This website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. You may visit those websites to opt-out of the use of cookies for personalised advertising (if the vendor or ad network offers this capability). Alternatively, you can opt-out of some third-party vendors’ uses of cookies for personalised advertising by visiting www.aboutads.info.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Google Analytics data is retained for  26 months. Contact forms and comments cookies are held for one year. We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

Identifying users

NanaKnows.co.uk does:

  • not use device fingerprints or locally shared objects (e.g., Flash cookies, Browser Helper Objects, HTML5 local storage) other than HTTP cookies, or user-resettable mobile device identifiers designed for use in advertising
  • not pass any information to Google data that Google could use or recognize as personally identifiable information; or that permanently identifies a particular device (such as a mobile phone’s unique device identifier if such an identifier cannot be reset).
  • not use Google services to identify users or facilitate the merging of personally identifiable information with information previously collected as non-personally identifiable information without robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that identification or merger. Irrespective of users’ consent, we do not attempt to disaggregate data that Google reports in aggregate.For more information, please refer to Guidance for complying with the Identifying Users Policy.
  • comply with the EU user consent policy.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your EEA, UK and Swiss Rights
This section provides further disclosures and describes the rights in relation to your personal
data that you may have under the General Data Protection Regulation (“GDPR”) or other
relevant law if you are an individual in the EEA, Switzerland or the UK.
A. Personal data
“Personal data” means any information relating to an identified or identifiable natural person;
such person is known as a ‘data subject’. In practice, almost all information relating to you will
be your personal data.
B. How do we process your information and why?
We will process your personal data as “controller” for the purposes and on the legal grounds for
processing set out above.
C. Data subject rights
Subject to certain exemptions, limitations and appropriate proof of identity, as a data subject,
you will generally have numerous rights in relation to your personal data that you may exercise
with the controller, including the following:
• Right to information about matters set out in this notice. You may also contact us for
further details about our retention policy and international data transfers.

  • 9 –
    • Right to make an access request to receive copies of personal data.
    • Right to rectification of any inaccurate or incomplete personal data.
    • Right to withdraw consent previously provided.
    • Right to object to our processing of personal data based on our legitimate interests, and
    any automated processing and profiling.
    • Right to erasure of personal data, within limited circumstances.
    • Restriction on the processing of personal data.
    • Right to data portability from one service provider to another, where applicable.
    • Right to lodge a complaint with your country’s supervisory authority, such as the
    Information Commissioner’s Office in the UK.
    All requests will be processed in a timely manner, generally within one month. If we cannot
    process your request within this period, we shall explain why and process it as soon as possible
    thereafter

last updated March 2021